BUSINESS OPPORTUNITIES
OVERVIEW
There is a growing demand for high quality services to the fleet operators and insurance industry. Vehicle theft is a global problem, and the strong need for Road Side Assistance (RSA), represents a lucrative business opportunity in many countries. In addition to RSA, the Mobile Resource Management (MRM) market is booming and is expected to grow into a multibillion dollar market by 2010 as fleet operators and workforce managers acknowledge the Fast Return on Investment (ROI) to be gained by using MRM solutions.
ITSM provides integrated solutions to answer your customers' needs in numerous vertical markets.
INSURANCE COMPANIES
ITSM offers insurance companies value-added services critical to their business needs, such as stolen asset recovery and the provision of an outstanding level of roadside assistance. These solutions simultaneously improve customer satisfaction and increase loyalty.
ITSM offers:
- A deep understanding of fleet management, tracking and insurance industry business considerations.
- A commitment to the highest standards of Quality of Service (QoS).
- An expert, distinctive knowledge in the operation of critical services.
Stolen Vehicle Recovery
Vehicle theft rates are increasing worldwide as thieves are becoming more organized and professional. Installing a Stolen Vehicle Recovery (SVR) system seems like the smart thing to do.
ITSM’s SVR System Features & Benefits:
- The highest recovery rates – over 90%!
- A sophisticated system enabling fast recovery gets your car back faster and with the least damage possible.
- An optional immobilizer reducing theft probability.
- An optional matching alarms system (the best brand solution in car theft prevention).
Additionally, only ITSM empowers you with many value-added services such as:
- Locate your vehicle anytime and anywhere from an easy-to-use website.
- Optional Panic Button.
- “Point to Point” Navigation (no need for additional hardware or difficult to decipher or miniature screen services on your cell phone). Let ITSM guides you to your destination!
Road Side Assistance
The vehicle market is constantly growing. However roads infrastructure in most countries do not meet the rapid adaptations needed to fit the growing numbers of cars on the roads. This, as well as the use of advanced technologies in car body and engines design requires professionals to answer the call in case of any emergency.
ITSM offers a complete customer-care workflow solution to enable fast response-time, accurate analysis and high performance metrics to ensure efficient and professional decision-making process together with the best-fit support. Capitalizing on its partners’ vast experience, ITSM expands the group know-how into new regions and markets. The combination of ITSM IT system with a company long practice in a wide range of road-side assistance services allow our partners to provide fast response time and guarantee clients’ satisfaction:
- Maintenance Services
- Key at-the scene services
- Battery jump-starts
- Vehicle Towing either to a near-by repair facility or other location per client choice
- Emergency fuel and vehicle fluid delivery
- Carriage services of vehicles for long distance
- Concierge Service (courtesy help for the driver and emergency phone call support)
Car Dealers
As vehicle theft increases in our society, luxury car owners tend to seek security when purchasing a new vehicle.
This led to companies providing financing solutions to car buyers, thereby acknowledging the need for means to protect their property from non-paying customers. This is achieved by installing a tracking device that locates the vehicle at any point in time.
Installation of ITSM’s solution as an OEM tracking device:
Provides customers with the highest level of tracking services, from remote immobilization, through vehicle location to full vehicle recovery
Build-up brand's reputation by reducing its theft rates
Increases revenues from accessories where margins are higher
Fleet Operators
ITSM's commercial fleet operators are seeking ways to rapidly expand fleet management capabilities while using high performance control systems to continue to deliver valuable commercial services. ITSM technology and know-how make it possible.
ITSM offers fleet operators various management and control software as well as hardware tools guaranteeing 24/7 services. Cargo and ground transportation tracking, monitoring and provisioning allows fleet operators to improve response-time, increase reliability and reduce operational costs.
The result - increased customer appreciation, satisfaction and loyalty.
Fleet Management System Key Features:
- User-friendly Web-based software
- Advanced hardware architecture
- Vehicle monitoring: anytime & anywhere control
- "Point to Point” navigation assistance
- Customer database analysis
- Automatic billing and invoicing system
- Scalable solution.